" We respect your privacy "
• Respect. Unlike many companies that have "On Line Quoting", Kelyniam SLA does not require you to "log in". This ensures that your privacy stays private. With today's internet security concerns, we know that you don't want to be contacted unless you have a question or you are ready to buy.
  

" If you're not satisfied, we'll refund you your money "
• Quality. We specialize in high resolution parts. Our "standard" resolution is finer than most service bureaus' fine resolution. Our quality is second to none and we'll back that up with our "money back" guarantee.
  

" Small parts* ship next day or you get them ½ off "
• Reliability. Our company strategy is built upon the philosophy that by running multiple smaller machines, we can better serve our customer. As soon as a job comes in, we are better able to get that job built quickly and delivered sooner. We know that you're under pressure to deliver; we have the tools to help get the job done as soon as possible.
  

" Your project is in good hands "
• Commitment. Unlike many other service bureaus, Kelyniam's project managers are the same engineers that are running the machines. Once we receive your project, we can provide you with the best solution for your design. The same project manager will oversee your project from the initial contact to the point where it is in your hands. Your project manager will be your personal point of contact for all of your needs.
  

" Keep in touch "
• Customer service. We run our machines around the clock. Our philosophy of building more "smaller runs" on the machines improves our ability to deliver. This also means that our project managers are available for extended hours, to answer your questions and to take your orders. When not in the office, our project managers are constantly checking email and voicemails, so don't be surprised by that quick response to your late questions.